Frequently Asked Questions

Please read our FAQ before sending us a message.

We offer the following shipping rates:

  • Shipping within Australia: $30
  • International shipping (outside Australia): $50
  • Free shipping on all orders over $200

Delivery charges are calculated based on the destination, and customers who spend more than $200 automatically qualify for free shipping

We accept PayID, bank transfers and Bitcoin

Shipping within Australia usually takes 1–2 business days, while international deliveries to the rest of the world typically take 3–5 business days.

Yes, shopping in our Online Shop is secure. We take the protection of our customers’ personal information seriously and use industry-standard security measures to safeguard your data. All transactions are processed through secure payment systems, and your personal information is handled with strict confidentiality. We do not share your data with unauthorized third parties, ensuring a safe and secure shopping experience.

After placing your order, you will receive an order confirmation email containing your order details and payment instructions (if applicable). Once your payment has been received and verified, we will process and prepare your order for shipment. You will then receive a shipping confirmation email with tracking information so you can monitor the delivery status of your package. Most orders are processed promptly to ensure fast and reliable delivery.

Yes, an invoice is provided for every order. Once your order has been placed and confirmed, a copy of the invoice will be sent to your email address. You can use this invoice for your records and to track the details of your purchase.

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