Every product sold on our store is 100% authentic Alibarbar. We source directly from the official Alibarbar manufacturer — no middlemen, no grey market stock. Counterfeit vapes are a real problem in Australia, and they can be unsafe. When you buy from us, you’re getting the real thing with full manufacturer quality backing. If it’s not from an authorised seller, you can’t be sure what you’re inhaling.

We ship all orders from within Australia. Once your order is confirmed, delivery typically takes 7–10 business days depending on your location. Every order comes with a tracking number so you can follow your package in real time. We also offer free shipping on orders over a certain amount — check the banner at the top of the page for our current free shipping threshold.

We accept all major credit and debit cards through Stripe, one of the world’s most trusted and secure payment platforms. Your card details are encrypted and processed securely — we never store your payment information on our servers. The checkout process is quick, safe, and no different from shopping on any other major online store.

We stand behind every product we sell. If you receive a defective or damaged item, contact our customer service team within 7 days of delivery and we’ll arrange a replacement or full refund — no hassle. For unopened and unused products, we offer a 30-day return window. Reach out to us via email or live chat anytime, and our team will take care of you.

Yes. You must be 18 years or older to purchase any product from our store. We take age verification seriously and may require proof of age at checkout or upon delivery. All products sold on our site meet Australian safety and quality standards. We are committed to responsible retailing — selling only to adults who make informed choices.